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Everything you need to get the most out of your XUOIB dashcam.
Frequently Asked Questions
How do I install my XUOIB dashcam?
Installation is straightforward. Mount the dashcam to your windshield using the included suction cup or adhesive mount, run the power cable along the edge of your windshield and door trim to your vehicle's 12V power outlet or hardwire kit. Detailed instructions are included in the box.
Does the dashcam record when my car is parked?
Yes, if your model supports parking mode (A2 and A3). The dashcam uses motion detection and G-sensor triggering to record incidents while parked. A hardwire kit is recommended for continuous parking mode operation.
What size memory card do I need?
We recommend a Class 10 or UHS-I microSD card, 64GB or larger. All XUOIB models support up to 256GB. Larger cards mean longer recording history before older files are overwritten.
How does loop recording work?
When the memory card is full, the dashcam automatically overwrites the oldest video files with new recordings. Incident-detected files (triggered by the G-sensor) are locked and will not be overwritten.
Is the dashcam heat-resistant?
Absolutely. All XUOIB dashcams use super capacitor technology instead of traditional lithium batteries. This design withstands temperatures from -30°C to 75°C without risk of swelling or failure.
How do I access my recordings?
You can access recordings in three ways: (1) remove the microSD card and insert it into a computer, (2) connect via Wi-Fi using our mobile app (A2 and A3 models), or (3) view footage directly on the dashcam screen.
Can the footage be used for insurance claims?
Yes. XUOIB dashcam footage includes accurate timestamps, and GPS-equipped models (A2, A3) also record speed and location data. This information is widely accepted by insurance companies for claims processing.
What is your warranty policy?
All XUOIB dashcams come with an 18-month warranty covering manufacturing defects. If you experience any issues, contact our support team for assistance. We stand behind every product we sell.
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